A 6 weeks mindset change & skill-based programme consisting of 3 modules.
Objective: To increase a manager’s capacity to manage by cultivating an action mindset armed with superior agency management systems & processes
Module I: Preparation of an agency manager – a mindset change as the agent transits to become a manager
Module II: Development of management systems & processes in 3 core areas – Recruitment, Retention & Productionn
Module III: Performance Management – a guide to day-to-day management practices for meaningful & effective performance tracking of agents